2. Tennis games on TV
3. My first iPad / tablet
4. Lightweight Materials
Our roller skates were based on the Roman chariots.
Shoe post, founded in 1950, were Belgian shoe stores, well known for the rounded prices: 49, 99, 149 ... Belgian franc
8. Augmented reality
10. Copier without electricity
11. Voice assistants
Manual telephone exchange
12. Geofencing - location based services
13. Covid-19 proof haircutting
14. Google Earth
15. Bike / Car tuning
16. Virtual drumming
Revival of the old packaging of washing powder. With free drumsticks. We used them as drum equipment or collection boxes or robot masks ... (+101 uses)
17. Local shopping
My parents moved in 1968. Until then they had a small food store (photo 1 with sister Myriam) and then opened the first self-service supermarket (photo 2) in Belgian Limburg across the street. The very first self-service opened its doors in America as early as 1916. In 1948 Chris van Woerkom from Nijmegen had the scoop in the Netherlands. The first self-service (Delhaize) opened in Brussels 70 years ago. And at the end of the sixties, our family became owner of modern self-service. With its 200 square meters, it is gigantic and, due to the heavy new construction investment, not “fillable” either. In many shelves we did not place the products in depth - we spread the products in width so that it looked filled.
Both the old and the new store were very successful because our parents used very innovative 'marketing concepts' - read 'customer-friendly' - at the time.
+ Customer Relationship Management: they knew every customer and their current or future needs, without software.
+ Credit cards: possible deferral of payment: it was noted in a general book - the credit addicts had their own notebook.
+ 24/7: open from 7 am to 9 pm (and a bell for urgent cases)
+ Service: not satisfied - money back
+ Convenience store: stamps, neighborhood-produced products, ...
+ Mission statement: if you don't find it today, tomorrow we have it for you
+ Loyalty program: saving for loyalty stamps ... or direct discount.
+ Corporate citizenship: sponsor of local community life
+ Online: not yet by mail but by phone you called the order
+ Home delivery: ad hoc or via the order round on Friday